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Payment Policy

Last updated: January 2, 2025

At Yeluno, we take pride in providing you with a simple, fast, and, most importantly, secure payment experience. To ensure the safety of your transactions and your peace of mind, we use PayPal, one of the most reliable and secure payment solutions in the world.


Payment Method

Currently, we only accept PayPal as a payment method on our site.


Why PayPal?

PayPal is a secure payment method that allows you to pay quickly and confidently, whether you’re using a PayPal account or a credit/debit card. It simplifies your shopping experience while ensuring maximum security for your financial information.


How It Works

  1. At Checkout: Select PayPal as your payment method to securely complete your purchase.
  2. Log in to PayPal or Pay as a Guest: You will be redirected to the PayPal platform. If you have a PayPal account, simply log in. If you don’t have an account, you can pay as a guest using your credit or debit card.
  3. Transaction Confirmation: After your payment is processed through PayPal, you will be redirected back to our site with an order confirmation. A confirmation email will also be sent to ensure that your order has been successfully processed.

Security and Protection

At Yeluno, the security of your data is our top priority. All payments are processed by PayPal, which uses advanced encryption technologies to protect your personal and financial information.

  • SSL Encryption Technology: Your data is protected by SSL (Secure Socket Layer) encryption, preventing unauthorized access attempts.
  • PCI-DSS Compliance: PayPal is compliant with the strict PCI-DSS security standards, ensuring your payment information is handled securely and in accordance with international regulations.

Customer Service

If you encounter any issues or have questions regarding your payment, our customer service team is available to assist you.

Contact Us:

  • Website: www.yeluno.com
  • Company: Yeluno Ltd
  • Email: support@yeluno.com
  • Phone: +44 7380 576778
  • Address: 18 Colister Gardens, Darnall, Sheffield, United Kingdom, S9 4HH
  • Instagram: @Yeluno
  • Facebook: @Yeluno
  • Customer Service Hours: Monday to Friday, from 10:00 AM to 6:00 PM (GMT)
    We strive to respond within 6 to 24 hours.
    If you have any other questions, feel free to check our FAQ.
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